FAQ's

Do you ship worldwide?

Yes. If you are on a national postal network, we can ship to you.

 

Can I get a discount for bulk purchases?

If you intend to purchase 10 or more prints, please contact us with details of the actual prints and we will provide you with a quotation.

 

Do you offer trade discounts or wholesale prices for resellers and art-related organisations?

No, if you intend to purchase 10 or more prints please provide details of the proposed purchase and we will provide a quotation.

 

Why is my credit card being declined?

Unfortunately our bank only notifies us that the card has been declined.

You should contact your credit card provider. A credit card could be declined because:

  • The wrong card number was entered
  • The wrong billing address was entered
  • The spending limit has been exceeded
  • The wrong CVV2 number on the back of your card has been entered incorrectly

 

Can orders be placed by phone?

No, they must be placed by on-line. If you are having difficulties in this regard please contact us.

 

What is the difference between image size and overall size?

See details of our policy on Print Sizes HERE.

 

What if the order is damaged through shipping?

See details of our policy regarding Guarantee and Returns HERE.